Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

If you ask the industry, there’s more than enough competition to make sure everyone’s very happy with their internet options.

Getting a human from Target on the other line to help you is not straightforward. Here is the best way to get in contact with ...

As businesses strive to remain competitive in an increasingly digital and customer-centric world, one of the most pressing ...

For those of us paying attention in the customer service space, there are new developments in artificial intelligence ...

Meesho’s multilingual Gen AI-powered voice bot is creating a tech buzz, handling 60,000 calls daily with human-like support, ...

Artificial intelligence-powered customer service platform provider FrontApp Inc. today announced it has acquired AI-powered ...