SiriusXM (NASDAQ:SIRI) made it too difficult for its customers to cancel their subscriptions, a judge in New York has ruled.
SiriusXM will revise the process of canceling subscriptions in New York to make it faster and easier, after a judge found it ...
A judge said canceling a subscription should be as easy as signing up and the company should not have required customers to ...
The company denies that it misled its customers, but agreed to abide by the Federal Trade Commissions new “click to cancel” ...
SiriusXM will have to change its cancellation procedures in New York as a result of the court's decision, ensuring a simple ...
Sirius required subscribers to speak at length with live agents trained to dissuade cancellations, and listen to as many as ...
SiriusXM was found liable for making it difficult for customers to cancel their subscriptions in a lawsuit brought by James.
SiriusXM violated federal consumer protection law by making it too difficult for listeners to cancel their subscriptions, a ...
The satellite radio provider made it too difficult for customers to cancel their subscriptions, a New York supreme court ...
New York Attorney General Letitia James in December sued SiriusXM, accusing it of “trapping consumers” in subscriptions and “maintaining deliberately long and burdensome cancellation ...
Late last year, New York’s attorney general Letitia James launched a lawsuit against satellite-radio firm SiriusXM.
New York Supreme Court Justice Lyle Frank has ruled that SiriusXM's cancellation process is unnecessarily burdensome and ...