In the US, the past 40 years have seen the explosive growth of a new call center workforce, which now employs nearly 4 ...

American politicians love to pose as defenders of factory workers threatened by globalization, corporate restructuring, and ...

The police have also recovered five pages script which was provided by the call centre operator to employees to communicate with US nationals," the DSP said.

Genesys, an AI-driven developer of call center software, said on Monday it has confidentially filed for an initial public offering in the United States, signaling growing investor appetite for new ...

LAS VEGAS, Nev. (FOX5) - A new 988 call center is coming to Southern Nevada. Right now, the only 988 call center in Nevada is in Reno. The Nevada Board of Examiners approved a $49.7 million contract ...

A Portland call center is helping people in the wake of ... and its agents to come onto their property. They agree to let us do that and allow us to put a temporary engineering-grade tarp on ...